Returns & Exchanges

At Emma Mae Boston, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, we offer a hassle-free 30-day return window for all unworn garments with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging and include the packing slip to ensure smooth processing at our warehouse.

• 3.
  Ship It Back

  Print your prepaid shipping label, attach it to the outside of your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.